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Alpha Heating and Air - Medford
Based on 425 reviews
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I’m located in Grants Pass, Alpha not only had low hourly prices they were able to come the next day. Only issue I had was the delivery of a part delayed my A/C being fixed. The techs, office personal and managers went above and beyond my expectations. Thank you for all your hard work❤️
Jason was such a helpful, kind, and courteous technician. He thoroughly checked my unit inside and out and did all the necessary maintence. He was on time, early even and communicated via call ahead of time. I am so impressed with the level of service and attention. Thank you!
Alpha is a great company. The office staff and technicians are very friendly and knowledgeable. We’ve been a customer from several years and are very happy with them. Our air conditioner went out a few years ago during a horrible heat wave. Alpha came to the rescue right away!
Excellent service and friendly competent technicians
Jay was very honest and professional and I would highly recommend him to anyone! Thank you Jay!
I wanted to thank the technician that came out to my home over a cold weekend and figure out how to get my heating to stay on. Other companies had been called and inspected but due to our newer system told us they would have to do research before being able to do anything. (Still have not heard from them) there was a increased price for the off hours emergency work but its worth it to know that my 3 kids wouldn't be freezing. Thank you.
Excellent service. Prompt response. Knowledgeable technician .
We recently decided to replace our ancient, broken ducted HVAC system with a zoned mini split system. We had already received several quotes for this work and Alpha was by far the least expensive.From the start, Bobby was super quick to create a few different proposals for us -- he emailed me the proposals within hours of doing a walkthrough! He also was incredibly responsive and answered my barrage of questions right away via text.The removal of the old system and the installation of the new one was seamless. Shane, James, and all the others were great at problem solving and communicating options to us. To give an example, we had recently had insulation blown into the attic, so the Alpha team helped us to run all condensate and refrigerant lines in the crawlspace instead. They helped install the system in a way that was personalized to our needs and tailored to the layout of our house.I would definitely recommend Alpha Heating and Air to anyone who needs HVAC service or upgrades. They do professional, quality work!
I highly recommend these guys
Shane, James and Alex replaced the duct work under our house and did a great job! They worked good together and got it done in two days! They tested the system and made sure air flowed through all the vents, we will definitely refer Alpha Heating and Air.
James and Jason did an excellent job! They were timely, professional, and accommodating. Thanks Alpha Heating & Air! -Eli from Redeemed Buildings
I continue to use Alpha Heating and Air. They are an incredible company with outstanding customer service, professionalism, and knowledge. I feel my heating and air conditioning needs are in great hands. Another visit today and I remain a loyal and appreciative customer. Thanks to the entire staff!
They came on time, following a phone call saying they were on the way. The two men were friendly, considerate, quick, and very professional. Andrew took the time to explain an issue that could cause me problems down the line and explained how the Green Shield policy could be enhanced and help me save money as well as take better care of the HVAC system. A neighbors cottonwood tree leaves deposits that were coating the coils of the unit. I was very impressed with him and his knowledge, as well as his willingness to take the time to go the extra mile to help me with this. I want this system to last as long as possible, and I never would have known had he not spoken up. I will recommend your company to friends and neighbors after this experience for sure.
Alpha does a great job , heating or air conditioning! Friendly, knowledgeable staff , reasonable timelines and great problem solvers. We use them for home and business and will continue to.
For several years I’ve relied on Alpha Heating and Air to service my HVAC system. I have come to trust each and every technician they send out, and the information they provide keeps my equipment humming in happiness. Honest and reliable service, hurray!
My husband and I are very satisfied with the work done by whole crew sent to us. Andrew was very professional and courteous. Shane and James did an excelente job and explained every step involved. We feel all of them are an asset for your company.
Excellent service from the installation to inspections. Crew was always respectful and courteous. Would highly recommendAlpha Heating & Air.
As always the staff of Alpha Heating and air were professional and efficient. They always do a great job.
James and Andrew are very professional.We needed to have our heat pump replaced and they are working on it now.
Service Tech was GREAT to work with. Explained everything he was doing and how it all works.
Jay was very and very knowledgeable
Alpha’s technician came out to troubleshoot the heating system. He was extremely courteous and professional. Every question I had, he answered quickly and thoroughly. In helping us solve the problem, he was very forthcoming and helpful regarding hints for saving energy and importantly, money. Very happy to do business with these guys and will continue to do so in the future. I highly recommend Alpha HVAC!
Prompt and thorough service... very pleased.
Our hot water heater quit working. A tech was out within an hour. Found the problem, and fixed it for us in no time at all. Very professional and courteous and took his boots off before entering our house.
A wonderful experience
Great people and great service. Always responsive and friendly and knowledgeable. They are great about keeping us informed of maintenance schedule too!
Great customer service! Very reliable !!
I would not have asked but we had guests coming for the holidays & they kindly arranged a same day appointment for us. The service rep was great; he gave us all kinds of tips to run our heater & gas fireplace more efficiently. We can not recommend Alpha Heating & Air enough.
Very satisfied. Technician was thorough, friendly and competent.
Great service!
Professional, fast and did a very good job. I feel like my heating and air conditioning system has finally entered the 21st century! Thank you Shane and James for all your hard work!
James was professional and helpful when it came to my learning and understanding my heat pump. It was also amazing that I had a tech come over about 20 minutes after I called and asked for an appointment. I was so happy with the service and results, that I’m definitely going to be a repeat customer of theirs, and I definitely recommend them to others.
Friendly and professional technician. He took a picture of a hole in my outside wall where the a/c pipe comes out the outside wall and said someone would come by to fill it. No one has by as yet to fill it.
Greg was great. Very informative as he worked. Was on time and polite and courteous. 5 stars.
Great service and expertise.
Drake was very good about explaining everything to me. He was very kindAnd informative. Great service.
We had an issue that at first seemed to be a job that Alpha and their team was not able to help us with. James and Marco refused to give up on the job, went above and beyond to tackle the job and they got it done! We are so grateful, as our business is very dependent on this piece of equipment working properly.Thank you, thank you, thank you, James and Marco!!!
Alpha heating and air are friendly, knowledgeable, courteous. I love these people. My mother used them and now I am privileged to be their customers.